Delete your Koachi account

You can delete your Koachi account, and everything in it, at any time, even if you no longer have the app.

How to ask

1. Email [email protected] from the address you signed up with.
2. Write "Delete my account" in the subject.
3. We reply to confirm, then delete the account within 30 days. We tell you when it's done.

Writing from the account's own address is how we know the request is yours. If you no longer have that address, say so in your email and we'll find another way to confirm it's you.

What gets deleted

• Your account: your email address, password and name.
• Everything you logged: workouts, sets, routines, exercises you created, records, body weight, and any food diary entries and targets.
• Your links to coaches, and what you shared with them. A coach can no longer see any of your data.
• If you are a coach: your coach profile, your programs, and your links to clients. Your clients keep their own training logs.
• Your beta sign-up, if you made one.

Nothing is kept afterwards, except where the law requires us to keep a record. Data on your phone is removed when you delete the app.

Only want to stop sharing?

To stop a coach seeing your data without deleting anything, open the Coach tab and change what you share, or leave your coach. Their access ends at once.